We want you be 100% satisfied with your purchase, we understand that sometimes you need to have a product in your hands to really see what it's like, or it might be bigger or smaller than you imagined, it might not be suitable for what you had in mind or you might just not like it!


You can return a product for up to 30 days from the date you purchased it and get a full refund or exchange the product for another one, be it similar or not!

Any product you return must be in the same condition you received it and in the original packaging.  Unfortunately, we are not able to cover the return postage costs.

If you have any questions regarding your return, simply contact us.

 

Steps to return:

1.  Re-package your items in their original packaging.

2.  Return you item to:

Signs That Look The Biz,
Moorside Farm,
Hawksworth Road,
Baildon,
Shipley,
West Yorkshire,
BD17 6BJ.

We recommend using Hermes Courier,  you can choose to have the parcel collected from an address of your choice or drop it at a Hermes Parcel shop.  You can find your nearest Parcel shop by clicking HERE.

3.  When we receive your item we will either process a full refund or send out a replacement item depending on what you have requested.

4.  You will receive a confirmation email detailing the refund (if applicable).